Shipping times and costs
For FUVING a shipment does not end when the package leaves the warehouse, but when the customer correctly receives his own order. We prepare and entrust shipments every business day, choosing the faster and reliable service based on the destination, product and mode selected.
Any costs concern exclusively accessory services chosen by the customer or particular situations, always shown in the cart before order confirmation.
Free shipping and accessories services
Standard shipping is free. Optional or additional services can be available during checkout:
| Service | Indicative cost |
| Standard shipping | Free |
| Mark | + € 3.90 |
| Insured shipping | + € 2.90 |
| Passage from postage to express courier | + € 4.90 |
For details, destinations or services, the possible amount is automatically calculated and shown in the cart before payment.
Preparation and departure of orders
Orders are prepared and entrusted to vectors from monday until friday. We work daily shipments up to 16:30; Orders received or confirmed beyond this time are normally managed on the first useful business day.
The times may vary in the presence of products indicated as incoming, custom, customized or in the event of payment by bank transfer, for which the order is managed after confirming the accreditation.
Express courier: quick delivery and traced
When an express courier is associated with the order, we work for delivery to occur normally within 24 working hours And, in some areas, even before. Under ordinary conditions the maximum time expected is generally of 48 working hours.
We can entrust the order to the vector that we believe faster and reliable for the specific area or destination. We normally collaborate with GLS, UPS, BRT, Italian Poste / SDA and other selected logistic partners.
When the system proposes a postal expedition for a small order, the customer can choose the transition to the traceable and fast express courier by adding only € 4.90.
Small postal objects and shipping
For some small and light items a shipment can be available via posta. Times can vary from about 24 hours up to 5-7 working days, based on the postal service, location and normal transit times.
The type of shipment and the indicative times are shown during the order. After departure the updates provided by the carrier are also faith.
International expeditions
For abroad we choose the courier and the service that we consider most valid for the destination country. Transit times can request indicatively 1-2 more working days Compared to national deliveries, with possible variations for remote locations, controls, festivities or conditions not dependent on fuers.
Tracking and notifications
After shipping the customer receives Always an e-mail With confirmation and, when provided for by the service, the connection to follow the package. In many cases the courier also sends an additional notification through SMS.
It is important to check that the e-mail address and the telephone number entered in the order are correct.
Insured shipping: Protection managed directly by FUZZION
The insured shipment is available as an optional service at the cost of € 2.90 And it is used with traceable and selected couriers expressed.
In case of loss, serious delay or damage covered by the service, the customer is not allowed to wait for the time of insurance premiums: fume evaluates the case and intervenes quickly with the most suitable solution, subsequently managing the relationship with the carrier or insurance.
When the case allows it, we can proceed with a new shipment or other solution without waiting for the courier to conclude all its verifications. The management is always evaluated by a Fuzion operator based on the concrete situation.
It offers additional protection, uses reliable express services and allows our team to intervene more quickly in the event of problems during transport.
Checking the package
At the time of delivery we always recommend that you check the external conditions of the package. In the presence of crushing, openings, replaced tape, holes, wet parts or other visible damage, it is important to sign indicating one Specific reserve, describing the problem encountered.
Example: "I accept with a crushed package on the right side". A specific wording helps fuition to intervene correctly towards the carrier.
After delivery, in the event of an anomaly, we recommend keeping packaging and packaging and contact us promptly with packs and product photographs.
Availability of products
Availability is indicated in the tab of each item:
- Available: The product can be ordered and is normally prepared at the time indicated.
- Coming or custom: The product can be purchased, but the shipment will take place after its input in stock or according to the time shown in the card.
Important information on the times
All the times indicated refer to working days And they represent estimates based on the chosen service. Holidays, Remote locations, exceptional events, strikes, weather conditions, checks or delays of the vector can affect delivery.
Fuzion follows the shipment and assists the customer until the correct conclusion of delivery.
Adequate packaging, choice of the most reliable vector and real assistance until the order is delivered.