General Terms and Conditions of Sale Fuition

These General Terms and Conditions regulate purchases made on the FUZION website and clearly define relations between the customer and the seller.

1. Seller identity

FuZion - Headquarters, legal and administrative
Viale Postumia, 43 - 37069 Villafranca di Verona (VR), Italy
P. VAT 04625940236 - REA VR-436010
Tel. +39 045 6300001 / +39 346 6404367
E-mail: info@fuzion.it

2. Scope of application

These conditions apply to online purchases. Some protections, such as the right of withdrawal and the legal guarantee of the consumer, apply exclusively to private customers who purchase for purposes extraneous to their professional activity.

For professional customers, companies and VAT number holders apply the agreed conditions, specific rules and any commercial guarantees indicated in the product sheet.

3. Orders and conclusion of the contract

The order is transmitted via the site and is considered received when the customer displays confirmation and receives the relevant communication via e-mail. The summary contains products, prices, payment method, address and shipping mode.

The customer is responsible for the correctness of the data entered. In the event of an error it is necessary to contact FUCtion as soon as possible.

FUVING can refuse or cancel an order in the presence of unavailability, evident price error, incomplete data, payment not received, suspected anomaly or other justified cause. In such cases, any amounts received are returned.

4. prices and availability

The prices published on the Site are expressed in euros and include VAT when applicable. Any additional costs are shown before the order confirmation.

The availability indicated in the product sheets is updated regularly, but can vary in real time. In the event of unavailability following the order, the customer is contacted and can choose whether to wait, replace the product, accept a partial shipment or cancel the purchase.

5. Quality and product preparation controls

FUCtion products are regularly subjected to quality controls, visual checks and, when provided for by the type of item, functional tests even in several phases.

These controls can take place during selection, preparation, assembly, packaging or before shipment, with the aim of reducing anomalies and guarantee the best level of reliability possible.

6. Payment methods

The site accepts several secure payment systems, including credit and debit cards, paypal, apple pay, google pay, amazon pay, klarna, satistic, bank transfer, postepay evolution and label when available.

The modes actually available are shown during checkout and can vary depending on the country, amount or type of order.

Consult the payment method page

7. Shipping and delivery

Shipments are managed from Monday to Friday according to availability, payment method and selected service. Standard shipping is free, while some optional services can provide a supplement clearly indicated in the cart.

Times, couriers, tracking, insured shipping, upgrades to express courier and delivery procedures are described in the dedicated page.

Consult shipping times and costs

8. Checking the goods on delivery

The customer is invited to check the external status of the package. In the presence of visible damage it is important to sign with a specific reserve, describing the anomaly, and contact fiction promptly preserving packaging and packaging.

Failure to reserve does not automatically eliminate the rights provided by the legislation, but can make it more difficult to ensure transport damage.

9. Right of withdrawal

The consumer can exercise the right of withdrawal within 14 days of delivery, according to the current legislation and through the function available in its account or with a clear statement.

The procedure, conditions, exceptions and reimbursement times are explained on the dedicated page.

Consult Made Protected Fuition 60, Withdrawal And Warranty

10. Rendered protected FIZION 60

From 15th to the 60th day from Fuzion delivery, it offers a voluntary return policy, according to the conditions provided on the dedicated page.

The service can include free return, technical assistance, sending spare parts or replacements, evaluated case by case from a Fuzion operator.

11. Legal guarantee and commercial guarantees

For consumers the legal guarantee provided for by current legislation applies. Some products can also benefit from more extensive commercial guarantees, clearly indicated in the product sheet.

Before returning, Fuzion can request photos, videos, guided tests or technical checks. When a warranty-covered defect is checked, Fuzion manages the expected solution without consumer costs.

Incorrect assembly damage, incorrect voltage, improper use, impacts, changes, cuts, infiltrations caused by installation or unauthorized interventions may not be covered and are individually evaluated.

12. Automotive products, installation and compatibility

Many Fuzion products are intended for vehicles with different mechanical and electronic configurations. Compatibility may depend on attack, size, control units, wiring, headlights, absorption and vehicle settings.

The indications on the Site are provided based on the available information and technical experience. The customer must verify the chosen product and, in case of doubt, request assistance before installation.

For complex installations it is recommended to contact a professional. Fuzion offers assistance before and after the purchase to locate accessories, connections or more suitable solutions.

13. Billing and purchase documents

For private customers, the commercial document is issued, normally inserted in the order or made available according to the scheduled procedure.

Companies and customers with VAT number can request the invoice directly when completing the order, entering the tax data correctly in the appropriate checkout fields.

The request must be carried out during the order. The customer is responsible for the correctness of the tax data communicated.

14. Refunds

Refunds are carried out with the original payment method whenever possible or with other agreed mode. Times depend on the applicable procedure, the verification of the product and the technical time of the payment circuit.

15. Responsibility

Fuzion responds within the limits set by law for facts directly attributable to their business. It is not responsible for delays, interruptions or events due to external causes, force majeure, vectors, payment systems, incorrect data provided by the customer or installations performed incorrectly.

No clause of these conditions limits the mandatory rights recognized to the consumer.

16. Privacy and data processing

Personal data is processed in compliance with the applicable legislation and as described on the dedicated page.

Consult privacy and data processing

17. Applicable law and disputes

These conditions are regulated by Italian law, subject to the rights that may be recognized by the consumer from the legislation of one's own country.

Before starting any dispute, FUCtion invites the customer to contact your assistance service to search for a quick and good solution.

18. Updating the conditions

Fuition can update these conditions to adapt them to regulatory, technical or organizational changes. For each order, the version accepted by the customer is applied at the time of purchase.